FAQs
Q: How long will this project take to complete?
A: The entire project is scheduled to take approximately nine months, beginning in February 2026.
Q: How will I know when my building will be worked on?
A: You can review the Project Status link on the home page and locate your building on the map. You will see the phases of the project and current progress, which will give you a rough indication of when work will begin on your building. This information is updated regularly.
Two weeks prior to work beginning on your building, you will receive an email and start receiving notices on your front door and garage door. If you are not receiving email notifications, please email Mark Wright at mwright@kennedyrichter.com to be added to the list.
Q: Crews are currently painting my building, repairing stucco and balconies. The process can be noisy; how long will it take them to complete this part? How soon will I be able to use my balcony and patio again?
A: This type of exterior work should take around 3-6 weeks to complete per building. We are making every effort to minimize the time you will be without the use of your balcony.
Q: Do I have to remove my security doorbell and security cameras for painting/repairs?
A: It is recommended that you remove security doorbells and cameras (such as Ring doorbells/cameras) as crews will not be responsible for any damage that occurs to them during the project. However, if they are not removed, they will be masked similarly to windows and lights.
Q: Will crews be using my unit’s water spigot or electricity for any of the work?
A: Crews have been instructed to use the landscaping water connections and other power sources. If you notice crews using your unit’s utilities, please notify us.
Q: I am hoping to sell my property while the project is in process, how will this project impact me?
A: Lenders vary in how they evaluate properties undergoing active construction projects. Work with your real estate agent and consult neighbors for lender recommendations experienced in these scenarios.
Q: I have some semi-permanent items on my balcony. Do these need to be removed as well?
A: Any item, including floor coverings, furniture, plants, BBQs and railing coverings will impact our ability to run tests, inspect and repair damage/defects. It is important that everything be removed. If you feel there is something that cannot be removed (such as permanent floor tile), please email us and copy justin.lupis@fsresidential.com.
Q: Will this project impact CR&R’s ability to pick up trash on Thursdays?
A: Trash pickup should not be impacted.
Q: How can I help the project go smoothly?
A: Your patience is very much appreciated throughout the project. If you encounter any concerns or problems that need to be addressed, however, please let us know. We especially need your help with the following:
(1) Prepare the exterior of your unit (clearing patios and balconies, etc.) when your phase/building is being worked on. See Preparing Your Unit for Work for more details.
(2) If you haven’t done so already, please complete the online Interior Repair Survey and schedule your unit for internal repairs.
Q: What interior repairs will be required?
A: Exterior repairs are already being completed in phases; however, interior repairs must be scheduled directly with residents. These repairs involve plumbing, electrical, HVAC and window work. Your Interior Repair Survey will go over each of these.
All repairs will normally be scheduled over a 1-day timeframe. Due to the extent of the work and coordination of multiple trades, access to your unit will be required throughout that day.
PLEASE NOTE: Access to your attic (often located in the master bedroom closet) will be required during the repair process. We will also need access to various areas of the garage, including the electrical panel, hot water heater, and 3–5 white plumbing cleanouts (generally located along the walls). Please ensure these areas are clear so work can be performed efficiently. There will also be a brief period—typically just a few minutes—when water and electricity are temporarily unavailable.
Q: What if I need repairs done to my unit that are not within the scope of this project?
A: You can report any additional construction defect concerns via your interior repair survey. This list will be provided to the HOA.
Q: Who can I reach out to if I have additional questions about the project?
A: Please text or call the assistant project manager, Mark Wright, at 760-846-3557 or via email: mwright@kennedyrichter.com.
